Privacy policy
Here you can find the privacy policy of our company IBC Internationales Business Coaching GmbH.
Privacy policy
As the operator of this website, we take the protection of your personal data very seriously and treat it confidentially and in accordance with the current statutory data protection regulations and this data protection declaration. In accordance with Article 13 of the EU General Data Protection Regulation (EU GDPR), we hereby inform you about the processing of your personal data (hereinafter referred to as "data").
1. definition of terms
The following data protection declaration is based on the terms used by the European Directive and Ordinance Maker when enacting the EU Data Protection Regulation. In order to ensure easy readability and comprehensibility, we would like to explain the terms used in advance.
We use the following terms, among others, in this data protection declaration:
(a) personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
(b) data subject (user)
Data subject means any identified or identifiable natural person whose personal data are processed by the controller.
(c) processing
Processing is any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.
e) Profiling
Profiling is any automated processing of personal data which consists in using such data to evaluate certain personal aspects relating to a natural person, in particular personal data are used to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.
f) Pseudonymisation
Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.
(g) Controller or data controller
The controller or person responsible for processing is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.
h) Processor
A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
(i) Recipient
A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.
j) third party
Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.
k) Consent
Consent shall mean any freely given specific and informed indication of the data subject's wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.
2. controller of the processing
IBC International Business Coaching GmbH
Oldenburgallee 10 A
14052 Berlin
Legal representative: Stephan Schreckeis
Phone: +493030069090
E-mail: ibc@ibc-businesscoaching.de
3.General information on data processing
a) Scope of data processing
As a matter of principle, we process personal data of our users only insofar as this is necessary for the provision of a functional website as well as our contents and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.
b) Legal basis for data processing
Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 (1) lit. a of the General Data Protection Regulation (EU-DSGVO) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b EU-DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) c EU-DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) EU-DSGVO serves as the legal basis. If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the first-mentioned interest, Art. 6 (1) (f) EU GDPR serves as the legal basis for the processing.
c) Duration of processing
We will only process your data for as long as is necessary to fulfil the contract, maintain our relationship or as required by applicable law.
Different retention periods apply to the retention of business records. For data of relevance to tax law, a retention period of 10 years generally applies in accordance with the German Fiscal Code (Abgabenordnung), and 6 years for other data in accordance with the requirements of the German Commercial Code (Handelsgesetzbuch).
As long as you do not object, we will use your data within the framework of our trusting business relationship for our mutual benefit.
Should you wish your data to be deleted, we will do so without delay, provided that the deletion does not conflict with any legal obligations to retain data.
4. SSL Encryption
This website uses SSL encryption (Secure Socket Layer) for the transmission of data from your browser to our server and to servers that provide files that we embed on our website. You can recognise the presence of SSL encryption by the preceding text "https" in front of the address of the website you are calling up in your browser.
5. provision of the website and creation of log files
a) Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the system of the calling end device. The following data is collected:
- Browser type and version used
- Operating system of the user
- Internet service provider of the user
- IP address of the user
- Date and time of access
- Websites from which the system accesses our website
- Websites accessed by the user's system via our website
This data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
b) Legal basis for data processing
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f EU-DSGVO.
c) Purposes of the processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f EU-DSGVO.
d) Duration of processing
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.
e) Possibility of objection and removal
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
6.use of cookies
a) Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. We also use cookies on our website that enable an analysis of the user's surfing behaviour.
The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users.
b) Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f EU-DSGVO.
c) Purpose of the processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change. The user data collected through technically necessary cookies are not used to create user profiles.
Analysis cookies are used for the purpose of improving the quality of our website and its content.
Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.
These purposes also constitute our legitimate interest in processing the personal data in accordance with Art. 6 (1) lit. f EU-DSGVO.
d) Duration of storage, possibility of objection and elimination
Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.
7.Online marketing
a) Description and scope of data processing
On our website, we process personal data for online marketing purposes, which include, in particular, the display of promotional and other content (collectively, "Content") based on potential user interests and the measurement of its effectiveness.
For these purposes, so-called user profiles are created and stored in so-called cookies or similar procedures are used, by means of which information about the user relevant to the presentation of the aforementioned content is stored. This information may include, for example, content viewed, websites visited, online networks used, but also communication partners and technical information such as the browser used, the computer system used and information on usage times. If the user has consented to the collection of his or her location data, this may also be processed.
The IP address of the user is also stored. However, we use IP masking procedures (i.e. pseudonymisation by shortening the IP address) to protect the user. In general, no clear data of the user (such as e-mail addresses or names) are stored within the scope of the online marketing procedure, but pseudonyms. This means that the identity of the user is not known, but only the information stored in the user's profile. The information in the profile is usually stored in the cookies or by means of similar procedures. These cookies can later generally also be read on other websites that use the same online marketing procedure and analysed for the purpose of displaying content as well as supplemented with further data and stored on the server of the online marketing procedure provider.
Exceptionally, clear data can be assigned to the profile. This is the case if, for example, the user is a member of a social network whose online marketing procedures we use and the network links the user's profile with the aforementioned data. It should be noted that the user can make additional agreements with the providers, e.g. by giving consent as part of the registration process.
In principle, we only receive access to summarised information about the success of our advertisements. However, in the context of so-called conversion measurements, we can check which of our online marketing methods have led to a so-called conversion, i.e., for example, to a conclusion of a contract with us. The conversion measurement is used solely to analyse the success of our marketing measures.
b) Legal basis for data processing
If the user has given consent, the legal basis for the processing of personal data is Art. 6 (1) lit. a EU-DSGVO.
Otherwise, the legal basis for the processing of personal data is Art. 6 (1) lit. f EU-DSGVO, hence our legitimate interests (for example, the provision of efficient, economical and recipient-friendly services).
c) Purpose of processing
The purposes of the data processing are tracking (e.g. interest/behaviour-based profiling, use of cookies), remarketing, visit action evaluation, interest-based and behaviour-based marketing, profiling (creation of user profiles), conversion measurement (measurement of the effectiveness of marketing measures), reach measurement (e.g. access statistics, recognition of user profiles) and marketing campaigns. (e.g. access statistics, recognition of returning visitors), target group formation (determination of target groups relevant for marketing purposes or other output of content), cross-device tracking (cross-device processing of user data for marketing purposes), click tracking.
These purposes also constitute our legitimate interest in processing the personal data in accordance with Art. 6 (1) lit. f EU-DSGVO.
The purposes of data processing are
- Tracking (e.g. interest/behavioural profiling, use of cookies)
- Remarketing
- Visit action evaluation
- Interest-based and behavioural marketing
- Profiling (creation of user profiles)
- Conversion measurement (measuring the effectiveness of marketing measures)
- Reach measurement (e.g. access statistics, recognition of returning visitors)
- Target group formation (determination of target groups relevant for marketing purposes or other output of content)
- Cross-device tracking (processing user data across devices for marketing purposes)
- Click tracking
d) Duration of storage, possibility of objection and elimination
Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.
e) Services used and service providers
Wipe Analytics
Service provider: TENSQUARE GmbH, Am Bugapark 3a, 45899 Gelsenkirchen, Germany
Website: https://www.wipe-analytics.de/pub/home
Privacy policy: https://www.wipe-analytics.de/privacy
Opt-Out: https://www.wipe-analytics.de/opt-out
8.Google Fonts (Web Fonts)
a) Scope of data processing
Our website page uses certain fonts from Google for display. When a page is called up, the user's browser loads these fonts. In the process, the user's IP address together with the page (Internet address) that the user has visited is transmitted to a server of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Further information on Google fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.
b) Legal basis for data processing
The legal basis for the processing of personal data of the user is Art. 6 para. 1 lit. f EU-DSGVO.
c) Purpose of the data processing
The use of Google Fonts serves the visual representation of text content.
9.Google Maps
a) Scope of data processing
We use Google Maps API on our website. When using Google Maps, Google also collects, processes and uses data on the use of the map functions by users. The provider is Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Further information on data processing by Google can be found in the Google privacy policy at https://www.google.com/policies/privacy/.
b) Legal basis for data processing
The legal basis for the processing of personal data of the user is Art. 6 para. 1 lit. f EU-DSGVO.
c) Purpose of data processing
The use of Google Maps serves the visual presentation of geographical information.
d) Possibility of objection and removal
Users can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. This would also prevent Google from setting a cookie on the user's computer system. In addition, cookies that have already been set can be deleted at any time via the internet browser or other software programmes.
10. contact form and e-mail contact
a) Description and scope of data processing
Our website contains a contact form which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. These data are:
- contact_fields
- additional
In addition, the following data is collected during registration:
- Date/time
- Browser
- Devices
- Anonymised IP of visitors
- Anonymised IP of returning visitors
For the processing of the data, your consent is obtained during the submission process and reference is made to this privacy policy.
Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
b) Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a EU-DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f EU-DSGVO. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) lit. b EU-DSGVO.
c) Purpose of the data processing
The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
d) Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
e) Possibility of objection and removal
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be deleted in this case.
11. order processors
We use external service providers (order processors), e.g. for the dispatch of goods, newsletters or payment processing. A separate order processing agreement has been concluded with each of the service providers to ensure the protection of your personal data.
We work together with the following service providers:
- Heise RegioConcept GmbH, Karl-Wiechert-Allee 10, 30625, Hanover, Germany
12.your rights as a data subject
Under the EU GDPR, you have the following rights:
(a) Right of access
You may request confirmation from the controller as to whether personal data relating to you is being processed by us.
If there is such processing, you may request information from the controller about the following:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data which are processed;
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
(4) the envisaged duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
(5) the existence of a right to rectify or erase personal data concerning you, a right to have processing restricted by the controller or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) any available information on the origin of the data if the personal data are not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) EU GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information on whether personal data concerning you are transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 EU GDPR in connection with the transfer.
b) Right to rectify your data
You have a right to rectification and/or completion vis-à-vis the controller if the personal data processed concerning you is inaccurate or incomplete. The controller must make the rectification without undue delay.
c) Right to restrict the processing of your data
You may request the restriction of the processing of personal data concerning you under the following conditions:
(1) you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
(3) the controller no longer needs the personal data for the purposes of the processing but you need it for the establishment, exercise or defence of legal claims; or
(4) if you have objected to the processing pursuant to Article 21(1) EU GDPR and it has not yet been determined whether the legitimate grounds of the controller override your grounds.
Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
d) Right to erasure of your data
aa) Obligation to delete
You may request the controller to erase the personal data concerning you without undue delay and the controller is obliged to erase such data without undue delay if one of the following reasons applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You withdraw your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) EU-DSGVO and there is no other legal basis for the processing.
(3) You object to the processing pursuant to Article 21(1) EU GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) EU GDPR.
(4) The personal data concerning you have been processed unlawfully.
(5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
(6) The personal data concerning you have been collected in relation to information society services offered in accordance with Article 8(1) EU GDPR.
bb) Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) EU GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers that process the personal data that you, as the data subject, have requested them to erase all links to, or copies or replications of, that personal data.
cc) Exceptions
The right to erasure does not exist insofar as the processing is necessary to
(1) for the exercise of the right to freedom of expression and information;
(2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) EU GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89(1) EU GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
(5) for the assertion, exercise or defence of legal claims.
e) Right to information
If you have exercised the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of these recipients by the controller.
f) Right to data portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that
(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a EU-DSGVO or Art. 9 para. 2 lit. a EU-DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b EU-DSGVO and
(2) the processing is carried out with the aid of automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
g) Right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) EU GDPR; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in the context of the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
h) Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
i) Right to complain to the data protection supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the EU GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 EU GDPR
The competence of the supervisory authority depends on your place of residence. You can find a list of supervisory authorities here:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
This privacy statement was created by die b2.legal Rechtsanwälte.